WooCommerce and WordPress accessibility audit

Details

What WooCommerce gives you, and what it can't

WooCommerce documents accessibility features in its plugin and blocks, while WordPress defines the accessibility-ready theme requirements. These are not a guarantee about the store assembled from a particular theme, builder, plugin set and content. I review the actual versions and checkout you use.

Where I find barriers in WooCommerce stores

• Variation swatches: colour and size pickers built from clickable elements that a keyboard can't reach or a screen reader can't name
• Checkout fields: theme CSS that hides labels or leaves only placeholder text, and address finders or coupon fields that add unlabeled inputs
• Plugins that replace good defaults: pop-ups, cookie banners, sliders and reviews that trap focus or have no accessible names
• Product content: image alt text that repeats the file name or the product name, and sale prices with low contrast
• Classic versus block checkout: the two behave differently, so I test whichever you run

What you get

• A findings sheet with every issue, its page, a screenshot, the WCAG criterion and a severity rating
• Each finding labelled theme, plugin or content so you know who should fix it
• Fixes your developer can adapt to your child theme or plugin settings
• A walkthrough call and a free retest after your fixes

How it works

1. Send me your store address, theme and the plugins that touch the product page and checkout.
2. I scope the templates and journeys and send a fixed quote within 24 hours.
3. I test by hand with a keyboard, NVDA, JAWS and VoiceOver, plus zoom and contrast.
4. You get the report and a call, then I retest your fixes.

My per-page rates run from $80 to $200, with the retest included. See pricing and how audit prices compare. I also cover the ADA, Section 508 and, for EU sales, EN 301 549.

Your agreed audit scope

The quote lists the representative pages or screens, complete user journeys, browsers, assistive technologies and standard versions to be evaluated. The $499 small business package covers 5 to 8 agreed key pages. Extra templates, documents, apps or journeys are quoted separately. Findings describe the tested scope and point in time; they are not a guarantee about every page of a website or a legal conclusion.

One retest of the original findings is included when requested within 60 days of receiving the report. Your developers implement the fixes; new features or pages require a separate scope.

Who does the work

I'm Rohit Yadav, a DHS Trusted Tester (Section 508) and accessibility auditor with about five years of hands-on testing. Every audit is done by me, by hand, with a keyboard and NVDA, JAWS and VoiceOver, against WCAG 2.2 AA. About me · See a sample report

Common questions

Is WooCommerce ADA compliant?

WooCommerce has improved its own accessibility, but your theme, page builder and plugins decide what your customers experience. Test the store you actually run.

Does an accessibility-ready theme make my store compliant?

No. The tag means the theme passed a minimum review. It doesn't mean the store meets WCAG AA once you add content, plugins and customisations.

Can an accessibility plugin fix my store?

Some plugins fix small issues such as skip links, but they can't fix inaccessible themes or custom components. Treat them as a supplement, not a solution.

Do you test the checkout?

Yes, including the classic and block versions and any plugins that add fields or steps.

Do you fix the code?

I write the findings and fixes. Your developer makes the changes, and I retest them for free.